1. AGREEMENT TO TERMS These Terms and Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Osteopathic Lab (“Company,” “we,” “us,” or “our”), concerning your access to and use of our website and AI-powered osteopathic services (collectively, the “Services”). By accessing the Services, you confirm that you have read, understood, and agreed to be bound by all of these Terms and Conditions. If you do not agree with all of these Terms, you are expressly prohibited from using the Services and must discontinue use immediately.

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2. MEDICAL AND AI TECHNOLOGY DISCLAIMER THE SERVICES ARE PROVIDED FOR EDUCATIONAL AND INFORMATIONAL PURPOSES ONLY AND DO NOT CONSTITUTE MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT. THE COMPANY IS NOT A HEALTHCARE PROVIDER, AND NO DOCTOR-PATIENT RELATIONSHIP IS ESTABLISHED THROUGH YOUR USE OF THE SERVICES. YOU ACKNOWLEDGE THAT THE SERVICES UTILIZE ARTIFICIAL INTELLIGENCE AND MACHINE LEARNING TECHNOLOGIES WHICH ARE PROBABILISTIC IN NATURE AND MAY PRODUCE ERRORS, INACCURACIES, OR "HALLUCINATIONS." YOU AGREE THAT YOU WILL INDEPENDENTLY VERIFY ANY INFORMATION GENERATED BY THE SERVICES WITH A QUALIFIED LICENSED PHYSICIAN OR OSTEOPATHIC PRACTITIONER BEFORE RELYING ON IT FOR ANY CLINICAL, PROFESSIONAL, OR PERSONAL DECISION. THE COMPANY HEREBY DISCLAIMS ANY LIABILITY FOR ERRORS OR OMISSIONS IN THE CONTENT GENERATED BY THE AI OR FOR ANY ACTIONS TAKEN OR NOT TAKEN BASED ON ANY OR ALL THE CONTENTS OF THE SERVICES.

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3. INTELLECTUAL PROPERTY RIGHTS AND LICENSE We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, algorithms, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the “Content”), as well as the trademarks, service marks, and logos contained therein. Subject to your compliance with these Terms, we grant you a non-exclusive, non-transferable, revocable license to access the Services strictly for your internal business or personal use. No part of the Services may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission. Any breach of these intellectual property rights will constitute a material breach of these Terms and your right to use the Services will terminate immediately.

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4. USER REPRESENTATIONS AND PROHIBITED ACTIVITIES By using the Services, you represent and warrant that you have the legal capacity to enter into these Terms and that you will comply with all applicable laws and regulations. You specifically agree that you will not access or use the Services for any purpose other than that for which we make the Services available. You shall not systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us; circumvent, disable, or otherwise interfere with security-related features of the Services; engage in unauthorized framing of or linking to the Services; use any information obtained from the Services in order to harass, abuse, or harm another person; use the Services as part of any effort to compete with us; decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Services; upload or transmit viruses, Trojan horses, or other material that interferes with any party’s uninterrupted use and enjoyment of the Services; or input any Patient Health Information (PHI) protected under HIPAA unless explicitly authorized by a separate Business Associate Agreement (BAA) executed with the Company.

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5. LIMITATIONS OF LIABILITY IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE TWELVE (12) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES; IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

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6. INDEMNIFICATION You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of your use of the Services, your breach of these Terms, your violation of the rights of a third party, or any overt harmful act toward any other user of the Services. We reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims.

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7. DISPUTE RESOLUTION, BINDING ARBITRATION, AND CLASS ACTION WAIVER These Terms shall be governed by and defined following the laws of the State of California. Any dispute arising out of or in connection with these Terms shall be referred to and finally resolved by binding arbitration under the rules of the American Arbitration Association (AAA). The arbitration shall take place in Santa Clara County, California. YOU HEREBY WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY. FURTHERMORE, YOU AGREE THAT ANY ARBITRATION SHALL BE LIMITED TO THE DISPUTE BETWEEN THE PARTIES INDIVIDUALLY. TO THE FULL EXTENT PERMITTED BY LAW, (A) NO ARBITRATION SHALL BE JOINED WITH ANY OTHER PROCEEDING; (B) THERE IS NO RIGHT OR AUTHORITY FOR ANY DISPUTE TO BE ARBITRATED ON A CLASS-ACTION BASIS OR TO UTILIZE CLASS ACTION PROCEDURES; AND (C) THERE IS NO RIGHT OR AUTHORITY FOR ANY DISPUTE TO BE BROUGHT IN A PURPORTED REPRESENTATIVE CAPACITY ON BEHALF OF THE GENERAL PUBLIC OR ANY OTHER PERSONS.

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8. CONTACT INFORMATION In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at: Osteopathic Lab, Email: contact@osteopathiclab.ai